Admin Assistant

Job Description

An administrative assistant will act as a support to the customer service and marketing to do tasks according to targets. He / She will assist on organizing documentations, scheduling contract signings and presenting daily progress reports.
Organizing documents and paperworks before handover and contract signing.
Assisting the customer service representative to welcome clients and provide the necessary to clients
Use strong organizational skills to build a database and complete contract-to-close activities.
Engaging in a diverse group of people and effectively resolving conflict.
Keep track of all work done for reference and saved regularly.
Inform your Manager on the work in progress and meetings on a daily basis.
Maintain contact with the company via telephone, email, or other agreed-upon means of communication with reasonable frequency to discuss work in progress and new projects.
Develops a strong knowledge of the Company profile, services, and of the surrounding community includes the members and partners.
Handles client’s complaints and solve a problem to the degree possible.
Present an image that mirrors that of the company.
Be punctual and available as per agreed time and deadlines.
Work on weekends, only if needed for urgent deadlines if requested by management.
Bring in potential consultancy concepts related to the company business modules.
Managing incoming calls and customer service inquiries.
Identifying and assessing customers’ needs to achieve satisfaction
Organize and create meetings, documentation, presentations.
Being knowledgeable of the inventory of the documents like invoices, agreements, and property management files.
Female (Preferred)